For Government Agencies: How to Solve the Management Puzzle

As agencies prepared for 2020, no one anticipated the severe changes that were about to occur, abruptly shifting priorities toward a state of emergency. As a result, public sector management has faced overwhelming disruption. Overnight, stay-at-home orders changed where and how their staffs worked. Confronted with this harsh new reality, and the momentous global change that is occurring, the federal workforce continues to be faced with uncertainty.

Everyone in government must be flexible, resilient, and capable of picking up the pieces of what remains and attempt to achieve goals and meet accountabilities. The question facing the public sector is whether management is prepared to drive mission outcomes as they endeavor to manage their teams effectively in today’s tumultuous environment. Experience this expert-led discussion to explore these important and timely concerns.

About the Expert

Jeff Becker is AMA’s Director of Government Learning Solutions and has over 20 years’ experience in sales generation, leadership development, coaching and education with the federal workforce. Prior to joining AMA, Jeff worked in human resources, operations and sales where he consulted and developed executive to mid-level management and frontline associates on change management, strategy implementation, and performance management. He is also an accomplished public speaker and has a passion for helping others learn, while influencing behaviors to drive performance.

What You Will Cover

• Build and enhance trust to get work done with and through others
• Exercise emotional intelligence to foster a culture of accountability
• Communicate with clarity and timeliness to set expectations, coach for performance, and ensure effective relationships
• Recognize management’s responsibility in driving strategic engagement
• Access a free self-assessment to evaluate strengths and identify skill gaps in your management team–and roadmap a talent development plan