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Decision Makers Beware: 9 Persuasion Tactics That Illicit Strong Emotions

Persuasion is one of the most valuable and widely used skills in business. Essential to sales, marketing, and negotiation, persuasion also plays a critical role in getting co-workers to support your ideas and advocate for your suggestions, aligning team members with project goals and the company’s v

New Manager Challenges

Becoming a new manager is exciting but not without its challenges. Consider these common new manager challenges and how to prepare for them.

AMA’s Ask The Experts: Alana Hill on Interpersonal Skills and Project Success

The guest expert, Alana Hill, PMP, author, engineer and consultant, explored the topic with webcast facilitator Dan Goeller, AMA Learning Solutions Manager for Project Management on Interpersonal Skills and Project Success

How to Be a Value-Added Virtual Team Member

As a member of a team that is working virtually, you might have the option to disable your camera during a team meeting—but if you don’t take steps to demonstrate the value you add to your team, you may end up being less “visible” than ever before.

The Virtual Team Member’s Toolbox for Staying Emotionally Healthy

We all react differently to stressful situations, and the outbreak of coronavirus disease (COVID-19) is likely to be causing more anxiety, anger, depression, or fear than usual. For those of us not used to working remotely, our new work routines may be stressful. Or we may be feeling other unhealthy

Just Say No to Your Inner Control Freak

Are you a micromanager? Ask yourself these 10 questions to find out. (Warning: too many “yes” answers may mean you’re driving a stake through the heart of employee productivity).

Sometimes You Have to Lose to Win: A Lesson from Running Legend Grete Waitz

I’m not writing about Grete Waitz because she was a sports superstar. My purpose here is to write about Grete Waitz the super human being.

Building a Better Business Through Ruthless Focus

What does it take to successfully lead a business in today’s always changing, increasingly competitive marketplace? Ruthless focus: on strategy, people, culture, and what works, say the authors of a new book.

Feet Don’t Lie

Don't underestimate the importance of the word "office" in the phrase "office party," advises business etiquette expert Lydia Ramsey. If you want to let your hair down this holiday season, set up a date with some fun-loving friends, not your boss and co-workers....

Holiday Business Etiquette Q & A

I spend enough time with my colleagues and boss at work. Do I really have to go to the office holiday party? Lydia Ramsey: Absolutely, yes. Attendance is mandatory.

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